Shipping policy

Worldwide delivery

We ship internationally through theprintspace / Creativehub. Available delivery destinations and shipping charges are confirmed when you enter your address at checkout. Some addresses or formats may be restricted.

Made for your order

Each work is printed to order. Allow approximately 1–5 working days for paper prints and 5–10 working days for framed prints before dispatch. Production time is additional to transit time.

After dispatch, the supplier estimates 6–10 working days to the United States, Canada, United Kingdom and most European destinations, and 6–15 working days elsewhere. These are estimates, not guaranteed arrival dates. Holidays, customs and carrier delays may add time. Contact us before ordering if you need delivery by a particular date.

Shipping charges and tracking

The delivery charge shown at checkout applies to your order. You will receive tracking information when your order ships. Items may arrive in separate parcels.

Customs and taxes

For our standard paper and stock-framed products, theprintspace currently states that orders delivered within the US, UK and EU incur no additional import charges. Other destinations may charge duties, import taxes or handling fees payable by the recipient unless checkout expressly includes them. Sales taxes, where applicable, are shown at checkout.

Delivery help

Please check your address before ordering. For an address correction, delay, damaged parcel or missing order, contact partnerships@troplanduniverse.com with your order number. Address changes depend on production and dispatch status. Keep packaging and photographs of damage where possible so we can resolve the issue. Your statutory consumer rights are unaffected.